Privacy Policy

Privacy Policy

Introduction

Welcome to https://bike-shop-shepparton.thebestlocalpro.com! We are dedicated to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from our website visitors and users. By accessing or using our services, you agree to the terms outlined here.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites or services that you may access through links on our site. These entities have their own privacy practices, and we encourage you to review their policies before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • When you sign up as an authorized user for our applications or services
  • During your visits to our websites, whether through a web browser or mobile device
  • If you subscribe to receive newsletters, promotional emails, phone calls, or text messages from us

Personal Data Collection

We collect various categories of personal information to provide and improve our services. The types of data we gather include:

Account Information

  • User names and passwords
  • Contact details (email, phone number)
  • Shipping addresses

Payment Information

  • Credit or debit card numbers
  • Payment history and transaction records
  • Billing addresses

Financial Information

  • Bank account details (where required for direct payments)
  • Invoicing and accounting data

Purchase Information

  • Order history, including products purchased and quantities
  • Shopping preferences and cart data
  • Delivery and shipping methods chosen

Mobile Device Identifiers

  • IP addresses
  • Unique device identifiers (UDIDs or similar)
  • Location data from mobile devices

Location Data

  • Geographic coordinates obtained from GPS or Wi-Fi signals
  • Information about the region or city where you are located

Feedback and Reviews

  • Product ratings, reviews, and comments
  • Responses to customer surveys

Social Media Information

  • User profiles and bios (if publicly shared)
  • Interactions on our social media platforms

Product Information

  • Search history and product browsing patterns
  • Details of products added to a shopping cart or wishlist
  • Item recommendations based on user behavior

Cookies

We employ cookies, small text files that are stored on your device, to enhance user experience and collect analytics data. Our use of cookies includes:

Strictly Necessary Cookies

These cookies are essential for the basic functionality of our website and services, enabling features like login, shopping cart management, and secure transactions.

Preference Cookies

They remember user preferences, such as language settings, display options, and ad personalization.

Analytics Cookies

Used to gather statistics and insights about how users interact with our site, including metrics on page views, unique visitors, and bounce rates.

Users have the option to manage or opt-out of non-essential cookies through our Cookie Manager.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus a reasonable period afterward, unless required otherwise by law. Once the data is no longer needed, we delete or anonymize it securely.

Security Measures

To protect your personal information from unauthorized access, disclosure, or destruction, we implement robust security measures:

  • Encryption of data during transmission and storage
  • Secure third-party processing partners who adhere to strict privacy standards
  • Regular security audits and updates to our systems

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children, and any such data will be deleted if discovered.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access to your data and its processing details
  • Rectification or erasure of inaccurate or incomplete data
  • Restriction or objection to the processing of your data
  • Data portability, allowing you to move or control your data
  • The right not to be subjected to automated decision-making or profiling

To exercise these rights, please contact our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage you to review it periodically for changes.

Contact Information

For any inquiries, unsubscribe requests, or questions related to data privacy, please reach out to us via:

  • Email: [email protected]
  • Postal Mail: Bike Shop Shepparton Privacy Team, [Address], [City, Province/State, ZIP Code]